Cookie Policy

This Cookie Policy explains how Fly To Canarias uses cookies and similar technologies on its website. Cookies are small text files or similar tracking tools that are stored on your browser, device, or session when you visit a website. They help websites function, remember preferences, understand how visitors use pages, and improve performance over time. On a travel website, cookies can support a smoother browsing experience, make page interactions more reliable, and help website operators understand which content is actually useful to users.

At Fly To Canarias, we aim to use cookies in a practical and proportionate way. We do not treat every visitor as a data point to be exploited. Instead, we use website technologies to improve functionality, analyse traffic, maintain service quality, and support a more relevant user experience. This Cookie Policy should be read together with our Privacy Policy, because some information collected through cookies may qualify as personal data depending on the technology used and the legal framework that applies.

By continuing to use the website after any applicable cookie notice or preference tool has been presented, you acknowledge that cookies and similar technologies may be used in accordance with this policy, subject to your settings, browser controls, and any consent choices offered on the website.

What Are Cookies

Cookies are small files placed on your device when you visit a website. Some are essential for the website to function correctly. Others help remember your preferences, measure page performance, analyse visitor behaviour, or support marketing and campaign measurement. Similar technologies may include tracking pixels, local storage objects, scripts, tags, and analytics identifiers. For simplicity, this policy refers to all such technologies collectively as cookies unless a distinction is necessary.

Cookies can be temporary, meaning they expire when you close your browser session, or persistent, meaning they remain on your device for a longer period until they expire or are deleted. Some cookies are set directly by the website you visit, while others may be set by third-party tools or services integrated into the site.

Why We Use Cookies

We use cookies and similar technologies for several reasons. First, some cookies are needed to make basic website functions work properly. Second, cookies help us understand how users interact with our pages, which in turn helps us improve the website. Third, cookies may support travel-related usability features such as remembering form inputs, language preferences, or user behaviour on service pages. Fourth, some cookies may be used to understand which traffic sources or campaigns lead users to the website.

• to ensure the website functions properly;
• to remember user preferences where relevant;
• to monitor site performance and technical issues;
• to analyse visitor behaviour and page usefulness;
• to measure marketing effectiveness where applicable;
• to improve content structure and commercial relevance.

Types of Cookies We May Use

Not every cookie category is necessarily active at all times, but the website may use one or more of the following categories depending on its current configuration, integrations, and operating tools.

Essential Cookies

Essential cookies are necessary for the basic operation of the website. Without them, some parts of the site may not function as intended. These cookies can support page navigation, security features, session continuity, spam prevention, and form handling. Because they are closely tied to core functionality, they are often treated differently from optional analytics or marketing cookies.

Preference Cookies

Preference cookies help the website remember choices made by the user, such as language settings, interface preferences, or prior consent selections. On a travel website, this can improve browsing convenience and reduce repetitive actions.

Analytics Cookies

Analytics cookies help us understand how visitors use the site. They may show which pages are most visited, how users move through the website, how long they spend on different sections, which devices are used, and whether visitors encounter usability problems. This data helps us improve content layout, user journeys, and service presentation. For example, if users regularly leave a transfer page before reaching the enquiry section, that may indicate that the content is unclear, too long, too short, or missing important information.

Marketing or Campaign Cookies

Where the website runs promotional campaigns, referral tracking, or advertising measurement tools, marketing-related cookies may be used to understand which campaigns generate visits or enquiries. These cookies can help evaluate whether content and advertising investments are bringing relevant traffic to the site. They may also help avoid showing users irrelevant promotional messages repeatedly. The use of these cookies depends on the site setup and any consent requirements that apply.

First-Party and Third-Party Cookies

Some cookies are first-party cookies, which means they are set directly by Fly To Canarias through the website domain. Others may be third-party cookies set by external tools or platforms integrated into the site, such as analytics services, embedded content providers, customer communication tools, or marketing platforms. Third-party providers may process certain data in accordance with their own privacy documentation and technical frameworks.

When third-party services are used, we aim to choose tools that are relevant to operating a travel-focused website and to avoid excessive or unnecessary tracking. Nevertheless, users should understand that third-party technologies may involve data processing outside the direct operational environment of the website.

Examples of How Cookies Support the Website

How Long Cookies Stay on Your Device

The duration of a cookie depends on its purpose and technical design. Session cookies expire when the browsing session ends. Persistent cookies remain for a longer period, which may vary from a short number of days to several months or more depending on the tool and purpose. We do not set duration based on convenience alone. The intended retention period should be proportionate to the function of the cookie, subject to legal and technical requirements.

Consent and User Choice

Depending on your location and the website’s configuration, you may be presented with a cookie banner, preference centre, or consent tool that allows you to accept, reject, or manage certain categories of cookies. Essential cookies may still be used where they are necessary for the website to function, while optional analytics or marketing cookies may depend on your consent. If such a tool is available on the site, your selections will help determine which optional technologies are activated.

You can also manage cookies through your browser settings. Most browsers allow users to block or delete cookies, control site permissions, or clear stored data. However, disabling certain cookies may reduce website functionality, break form flows, or make some features less convenient to use.

• you can clear stored cookies through browser settings;
• you can block future cookies from selected websites;
• you can disable certain categories through consent tools where available;
• you can use private browsing modes, though they may not prevent all tracking technologies.

Do Not Track and Browser Controls

Some browsers offer “Do Not Track” settings or similar privacy controls. Because standards for these mechanisms are not always applied consistently across websites and technologies, the website may not always respond to every browser-level signal in the same way. Where possible, we prefer to provide transparent cookie information and consent controls rather than rely solely on inconsistent technical signals.

Cookies and Personal Data

Some cookies collect or support the processing of data that can be linked to an individual user or device, especially when combined with other information. In such cases, the use of cookies may involve personal data processing. Our Privacy Policy explains in more detail how personal data may be collected, used, shared, and protected. This Cookie Policy focuses specifically on the technologies used to support website functionality and analysis.

Third-Party Services

The website may rely on third-party tools for analytics, communications, embedded features, or campaign measurement. Such providers may set cookies or use similar technologies when their features load on the site. We do not control every technical detail of third-party tools, but we aim to use them responsibly and in a way that is relevant to operating a travel service website. Users should review the privacy or cookie information of third-party services where appropriate.

Updates to This Cookie Policy

We may revise this Cookie Policy from time to time as website technologies, service integrations, legal standards, and operational needs change. When we update the policy, the current version will be published on this page. Continued use of the website after changes are posted may indicate acceptance of the updated policy to the extent allowed by law and subject to any required consent controls.

Practical Guidance for Users

If you want a more private browsing experience, you can review your browser settings, limit optional cookies where consent tools are available, clear existing website data from time to time, and avoid using shared devices for travel enquiries that contain personal booking information. If you are preparing a transfer request or another travel service enquiry, keep in mind that some website functionality may work best when essential cookies remain enabled.

Contact

If you have questions about this Cookie Policy, the website’s use of cookies, or your available privacy options, please contact Fly To Canarias through the contact information provided on the website. We believe users should be able to understand not only what a travel website offers, but also how the website itself works behind the scenes.