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www.flytocanarias.com

es un portal de viajes propiedad de

Global Travel Management S.L.

(CIIC- AV-2408.5) - (VAT nr. B76102706)

Islas Canarias - España
Teléfono+34 928 771 125 (24/7)
Email booking@flytocanarias.com
Evästeiden käytäntö | Privacy Policy | Covid
Covid


Covid-19


Before your trip


The legislation in force in Spain and Canary Islands obliges any passenger over 6 years of age who participates on any kind of trip the islands with a holiday package, linked trip or flight, to provide on arrival a negative test certificate of Covid-19 performed maximum within 72 hours prior to arrival, in digital format or on paper support including english language. Decree Law 3996 17/2020 dated 31 October 2020. The test is mandatory and should be a PCR one.

Penalties might be applied if this mandatory issue is not fullfilled.


Before your flight and during the flight

TRAVEL RESTRICTIONS DUE TO COVID 19

Information on specific travel restrictions can be found here (IATA), here (EASA) and here (European Union)

SELF-DECLARATION TO FLY

We remind you that it is mandatory to complete a self-declaration of health for each passenger and each leg of the trip. All forms must be completed before travel, we recommend arrive at the airport with the forms already printed and completed. Alternatively, you will receive a paper copy at the airport. You will be asked for proof of form compliance during your trip. If you do not complete all the required boxes on each form or submit non-compliant data, they will result in a ban on boarding or denied entry to your destination.

Fill out the form here

If you are unable to complete online self-declaration, you have the possibility to download it here


FAQ´s

Do I need to wear a mask? It is mandatory to wear a face mask on board, please bring your own face mask (fabric masks are not accepted on board, only medical masks are valid for travel). Make sure you have enough masks for the duration of your trip according to the manufacturer's specifications. Children under 6 years of age and those who for medical reasons cannot wear a mask are exempt from the obligation to wear a mask.


What if I don't wear a mask? Passengers without a mask will not be able to continue their journey.


Onboard service: There are no duty-free sales or other non-essential products on board. Where possible, payment procedures involving contact, such as cash payments, should be avoided to mitigate transmission between crew members and passengers. Food preparation will not be carried out. If any, they will be prepackaged and sealed food on board.

No special dietary requirements or allergies will be met. Please note that pillows and blankets cannot be provided to passengers.

Changes to on-board seats: Whenever the assignment of seats permits, an attempt will be made to maintain social distance. Intermediate seats on our flights will not be allocated when possible.

Protection in the aircraft cabin: Modern aircraft are equipped with the latest air filtration technology. HEPA filters are effective at capturing nearly 100% of microbes in the air, including bacteria and viruses, and perform similarly to those used in hospital operating rooms. All airlines have introduced improved cleaning procedures and carry precautionary kits in the aircraft.

Social distance: Respect the social distance guidelines at the airport and on a plane..

Avoid contact with the airport and aircraft surfaces when possible.

Arrival at the airport and check-in: Do not travel if you show any symptoms, you and those who accompany you will not be accepted to travel.

If you have symptoms of Covid-19, do not go to the airport and contact us.

Access to the airport may be restricted to travellers and crews only.

Please plan your trip, boarding times may be increased due to COVID measures.

Make sure you do not include lithium-powered devices in your checked baggage.

Hygienic measurements during your trip:

Hand hygiene practices: Hand hygiene is extremely important to prevent the spread of the COVID-19 virus

Respiratory label: Cover your nose and mouth when coughing or sneezing. Do this with a tissue or the inside of your elbow. This is the most important thing you can do to stop the spread of the disease.

Avoid direct contact with other passengers.

Shipment: Boarding will take place in groups, unfortunately boarding may take longer than usual.

Families will be allowed to board together.

Use of the lavatories: As a safety measure one of the lavatories on board will be blocked for use by the crew. Soap is available in aircraft services, wash your hands with soap after use (soap is the most effective way to remove the new coronavirus).


Upon arrival and during your stay


Upon arrival at the destination airport, there may be some control measure, such as temperature intake. The use of masks throughout the Spanish territory is mandatory.


Such masks can be removed in your room and as long as you are exclusively with members of your family or regular companions, as well as during bathing on the beaches and swimming pools and during the consumption of meals and drinks, but you must stay with them on for the rest of the time, including the walk on the beach. It is compulsory to download the application Radar Covid in your mobile device and keep it activated thrughout your stay in Spain.


It is recommended to maintain a social distance of a minimum of 1.5 meters. Take advantage of the good climate of the Canary Islands to consume meals and drinks on the terraces of our bars and restaurants as much as possible.


All accommodation establishments in the Canary Islands have taken effective disinfection and hygiene measures against the Covid-19, making available to all guests of hydroalcoholic gel at strategic points of the establishment so that it is protected, and other protective measures to make your stay as pleasant as possible. Follow the directions of your accommodation.


If you or any member of your group feels unwell during your stay, immediately call reception or your flytoCanarias/Global Travel Management delegate and wait for instructions. They will be able to give them concrete indications of how to act.


And now, enjoy your trip and your stay. You're the most important to us.

Varausaika on umpeutunut

Istunto on vanhentunut. Päivitämme jatkuvasti tarjouksiamme ja lentojamme, jatkamme kanssamme uusia tarjouksia

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Evästeiden käytäntö

Cookies


This website, like most websites on the Internet, uses Cookies to improve and optimize the user experience. Below you will find detailed information about what "Cookies" are, what typology this website uses, how you can disable them in your browser and how to specifically block the installation of third-party cookies. What are Cookies and how do www.flytocanarias.com websites use them? Cookies are files that the website or application you use installs in your browser or on your device (Smartphone, tablet or connected TV) during your tour of the pages or the application, and serve to store information about your visit. Like most websites www.flytocanarias.com, internet web portals are using Cookies to:

- Ensure that web pages can function properly.

- Store your preferences, such as the language you selected or the font size.

- Know your browsing experience.

- Collect anonymous statistical information, such as which pages you've seen or how long you've been on our media.


The use of Cookies allows us to optimize your browsing, adapting the information and services offered to your interests, to provide you with a better experience whenever you visit us. The websites of the GLOBAL TRAVEL MANAGEMENT SL Group use Cookies to function, adapt and facilitate the User's navigation to the maximum.

Cookies are only associated with an anonymous user and their computer/device and do not provide references that allow to know personal data. At any time you can access the settings of your browser to modify and / or block the installation of Cookies sent by the websites of GLOBAL TRAVEL MANAGEMENT SL, without preventing access to the contents. However, the performance of the Services may be affected. Users who complete the registration process or are logged in with their login details will be able to access services customized and adapted to their preferences according to the personal information provided at the time of registration and that stored in the Cookie of their browser. The email-marketing tools of the GLOBAL TRAVEL MANAGAMENT SL Group use small images invisible to users that are included in the emails. This technology allows us to know whether or not an email has been read, on what date, the IP address from which it has been consulted, etc. With this information, we carry out statistical and analytical studies on the sending and receiving of emails to improve the offer of the services to which the user is subscribed and offer information that may be of interest to him.

Why are they important?

From a technical point of view, they allow websites to operate more agilely and adapted to user preferences, such as storing the language, currency of the country or detecting the access device.

They establish levels of protection and security that prevent or hinder cyberattacks against the website or its users. They allow media managers to know statistical data collected in Cookies to improve the quality and experience of their services. They serve to optimize the advertising that we show users, offering the one that best suits their interests.


What are the different types of Cookies that we can use in www.flytocanarias.com?


Session cookies expire when the User leaves the page or closes the browser, that is, they are active for the duration of the visit to the website and are therefore deleted from our computer when leaving it.


Permanents expire when the purpose for which they serve is met or when they are manually deleted, have a deletion date and are normally used in the process of online purchase, customizations or registration, so as not to have to enter our password constantly.


On the other hand, depending on who is the entity that manages the computer or domain from which cookies are sent and treats the data obtained, we can distinguish between our own and third-party cookies.


Own Cookies are those Cookies that are sent to your computer and managed exclusively by us for the best functioning of the Website. The information we collect is used to improve the quality of our service and your user experience.

If you interact with the content of our Website, third-party cookies may also be set (for example, by pressing social media buttons or viewing videos hosted on another website), which are those set by a domain other than our Website. We cannot access the data stored in the cookies of other websites when you browse the aforementioned websites.

Some GLOBAL TRAVEL MANAGEMENT SL services may use connectors with various social networks: Facebook, Twitter, Google+, Linkedin, etc. By using social registration, you authorize the social network to store a persistent Cookie. This Cookie remembers your identification in the service, making access much faster on next visits. This Cookie can be deleted, and you can also override the access permissions of GLOBAL TRAVEL MANAGEMENT SL services from the privacy settings of the specific social network.


How can I set my Cookies?

By browsing and continuing on our Website you are consenting to the use of Cookies under the conditions contained in this Cookies Policy. www.flytocanarias.com provides access to this Cookies Policy at the time of registration in order for the user to be informed, and without prejudice to the user being able to exercise his right to block, delete and reject the use of Cookies at all times.

Privacy Policy

Privacy Policy


Regulation (EU) 2016/679 on the protection of personal data establishes a new approach to the control and processing of personal data. We have revised and adapted our privacy policy to the new requirements and want to offer greater information and transparency regarding the processing of personal data.


GLOBAL TRAVEL MANAGEMENT SL with CIF B76102706 and domicile at 35100 Maspalomas, Avda de Francia, 3, Spain, is responsible for the processing of the personal data of its users and customers, as well as the data that may be collected through the website

.

GLOBAL TRAVEL MANAGEMENT SL informs users of the website about its policy regarding the processing and protection of personal data of users and customers that may be collected by browsing or contracting services through its website.


Purpose of data processing

Your personal data is collected in order to provide and maintain the contractually agreed services as well as to be able to inform you about the new products and services offered.

The processing of the data you provide us through the forms of the website www.flytocanarias.com be governed by this same privacy policy. Operations, procedures and technical procedures that are carried out in an automated or non-automated manner and which makes possible the collection, storage, modification, transfer and other actions on personal data, are considered to be the processing of personal data.

GLOBAL TRAVEL MANAGEMENT SL will process personal data in a lawful, fair, transparent, adequate, relevant, limited, accurate and up-to-date manner.


Data collected for the provision of a service

The personal data you provide us for the provision of a service will be the minimum required to be able to develop the contract as well as to be able to offer you the services you hire and for the fulfillment of legal obligations. The data will be kept for the legally established periods. The data is stored on the Virtual Privateer Server located in Data Center Interxion in Madrid.


Data collected for the request for information through the web form

The personal data collected through the web form for the request for information are intended to send commercial information about our products and services. The processing of the data in this case is legitimized by the express consent that you give us by accepting the sending of the information provided through the form.


Exercise of rights

In accordance with the rights conferred by Regulation (EU) 2016/679 on the protection of personal data, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your data by directing your request to the indicated postal address or to the flytocanarias@flytocanarias.com email. For the exercise of rights should be identified by the presentation of your ID.


Recipients GLOBAL TRAVEL MANAGEMENT SL informs users that their personal data will not be communicated to third parties, except that such communication of data is tailed in a legal obligation or when the provision of a service implies the need for a contractual relationship with a processor. In the latter case, the recipients of your data may be companies of the group, companies of solvency of assets (in the case of defaults, communicated through the procedures and guarantees established by the current regulations) as well as certain processors necessary for the correct provision of the services.


GLOBAL TRAVEL MANAGEMENT SL maintains strict criteria for the selection of processors and contractually undertakes with each to comply with and enforce the obligations established in terms of data protection


Data variation

Until we are informed otherwise, we will understand that the data has not been modified and that you agree to notify us of any variation.

For any complaint you can contact GLOBAL TRAVEL MANAGEMENT SL, email flytocanarias@flytocanarias.com

You can also contact the Spanish Data Protection Agency www.aepd.es.